Sheraton Toronto Airport Hotel & Conference Centre -Assistant Food and Beverage Manager

Assistant Food Beverage Manager at Sheraton Toronto Airport Hotel & Conference Centre

Who we are:

When you join the Sheraton family, you become a member of its global community. With a supportive team, every day is an opportunity to welcome guests through engaging experiences and thoughtful service to bring people together as part of our global community.

We provide a meaningful environment to associates enabling them to thrive both professionally and personally with industry-leading benefits, discounted stays at Marriott properties worldwide, extended medical and dental benefits as well as career development and training opportunities.

What we'll offer you:

At the Sheraton Toronto Airport Hotel & Conference Centre, we provide a fun, safe and supportive work environment in a culture that values diversity and inclusion.

• Competitive compensation and a comprehensive, flexible benefits plan which includes health insurance, dental insurance, vision care, employee assistance program and more.

• Discounted hotel stays and food & beverage for you, your friends & family at over 7,000 properties worldwide across 131 countries and territories and 30 brands.

• A supportive, diverse, and inclusive environment for all that prioritizes understanding and integrating Team Members' unique perspectives and voices and that's committed to their mental and physical wellbeing.

• World-class service training program and job-specific training opportunities to empower life-long learning and to encourage Team Members to find the careers that are right for them.

• Organized committees and social activities throughout the year including appreciation weeks, annual holiday parties, team outings and more.

What you'll do:

Reporting to the Food and Beverage Operations Manager, the Assistant Food and Beverage Operations Manager will effectively direct the Olio Restaurant, In-Room Dining and the Banquets teams while on duty and in the absence of the Food and Beverage Manager and Senior Leadership. We are looking for a dynamic manager with high energy, creativity, professional manner and a strong work ethic. The successful candidate must have a ‘hands on’ approach and not be afraid to get their hands dirty.

The responsibilities of this position include:

· Communicates expectations to Outlet and/or Banquet Associates through performance appraisals, training, development conversations, departmental orientation, monthly departmental meetings, scheduling etc.

· Maintains Marriott service and product standards in all F&B departments.

· Supervises daily activities of F&B Outlet and Banquet Associates.

· Conducts pre-shift meetings at the beginning of each shift.

· Provide tools, equipment and support to associates to enhance the service delivery.

· Operate within the guidelines of all food & beverage licenses and health & safety laws.

· Communicate service deficiencies and/or associate issues to the Sr. Management

· Maximize Food & Beverage revenues.

· Recommend and implement control procedures to maximize revenues and protect Company assets.

· Monitor productivity, making necessary adjustments in order to operate within the budgeted guidelines.

· Collaborate and provide support on social media initiatives including online reputation management (TripAdvisor, Yelp, etc.), content creation and social customer service.

· Submit payroll in a timely basis.

· Other duties as assigned.

What you'll offer us:

We are looking for a dynamic, energetic individual who thrives in a fast-paced environment and fosters a culture of respect and positivity.

· Must have at least two year of F&B supervisory experience.

· At least three years of Food & Beverage Operations experience.

· Smart Serve Certification required

· Food Handlers Certification an asset

· Diploma/degree in hospitality or related topic preferred

· Knowledge of Open Table and Micros preferred

· Proficient in MS Office programs i.e. Word, Excel

· Knowledge of wines, beer and spirits required

· Must be available to work days, evenings, weekdays and weekends as well as holidays.

The Sheraton Toronto Airport Hotel & Conference Centre is an equal opportunity employer committed to fostering a positive and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, colour, national origin, gender, age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law. Accommodations will be made available upon request for applicants with disabilities to enable them to participate in the selection process. If you require assistance or a reasonable accommodation in completing the application materials or any aspect of the selection process, please contact the Human Resources Department upon application.