Partnerships Hospitality Coordinator - Live Nation Entertainment

Job Summary:

As a member of the Commercial Partnerships team, this national role will be primarily responsible for leading our day to day hospitality and ticketing needs for the Music Partnerships team. This role will serve as a direct concierge for our national partners working closely with our internal ticketing teams to deliver against hospitality needs. In addition to the day to day requests, this role will lead and track our national in-market ticketing programs working closely with our promoter and marketing teams to ensure their success.

Responsibilities

• Day to day ticketing concierge for our national partners which will include both email and phone work, servicing our partners and their clients

• Manage large and often complex orders for a variety of partners and related programs across Canada while liaising with various ticketing teams and venues to help facilitate. This includes monitoring inventory, tracking of various sales and regular client facing reporting

• Track and fulfill all contractual venue & national festival ticket deliverables for our partners

• Facilitate hospitality requirements as needed which would include but not be limited to sourcing ticket allotments, securing space, arranging food & beverage needs, executing special experiences etc.

• Manage sales tracker and communicate sales against partner programs as needed

• Maintain ticket inventory for partner programs ensuring we are maximizing sales at all times
  

Requirements:

• Minimum of one (1) year in the hospitality or entertainment industry with ticketing experience an asset

• Exceptional customer service and organizational skills

• Must be able to perform in a fast-paced, multi-demand work environment with excellent time management skills

• Demonstrated ability to build and foster relationships both internally and externally

• Proven to perform well under pressure; managing multiple priorities simultaneously

• A positive, winning approach, incorporating integrity, confidentially and discretion

• Ability to work evenings & weekends as required

• Bilingual (French/English) is an asset

• COVID-19 vaccination will be required for this position subject to legally valid exemptions
  

We thank all candidates for their interest, only those who will be selected for an interview will be contacted.
Physical Requirements/Work Environment
Sits for extended periods of time at a computer station or work desk; stands and walks throughout the day; occasionally move about inside the office to access file cabinets, office machinery, etc.; uses hands and fingers to operate computers and office equipment for up to 8 hours each day; lifts up to 10 pounds regularly; exposed to typical office environment conditions and noise levels.

Employment Equity
Live Nation Canada strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by provincial and/or federal law. Accommodations for candidates with disabilities are available on request during all aspects of the recruitment and selection process. If accommodation is needed during the recruitment and selection process, please contact us and we will work with you to meet your accessibility needs.

Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms. This job description is a summary of duties that are expected to be performed. Duties outlined on this job description may not be all-inclusive, and can be modified at any time if requested by management.